Privacy Policy

Gouaadhar ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and mobile application, including any other media form, media channel, mobile website, or mobile application relating or connected thereto (collectively, the "Platform"). Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Platform. Your continued use of the Platform following the posting of revised Privacy Policy means that you accept and agree to the changes.

• •Personal Information: When you create an account, make a purchase, or interact with our Platform, we collect information such as your name, email address, postal address, phone number, and payment information.
• •Device Information: We collect information about your device, including device type, operating system, browser type, IP address, and device identifiers.
• •Usage Information: We automatically collect information about your interactions with our Platform, including pages visited, products viewed, search queries, and purchase history.
• •Location Information: With your consent, we may collect precise location data to provide localized services.
• •Communication Data: We collect information when you communicate with us through email, chat, forms, or customer support channels.
• •Cookies and Tracking: We use cookies, web beacons, and similar tracking technologies to enhance user experience and gather analytics data.

• •Service Delivery: To process orders, manage accounts, and deliver products and services you have requested.
• •Communication: To send transactional emails, marketing communications, and respond to your inquiries (with your consent).
• •Personalization: To customize your experience, provide recommendations, and display relevant content.
• •Analytics: To understand user behavior, improve our Platform, and optimize our services.
• •Security: To detect, prevent, and address fraud, abuse, and other technical issues.
• •Compliance: To comply with legal obligations and enforce our Terms of Service.
• •Research: To conduct surveys, market research, and product development with your consent.

• •Service Providers: We share information with third-party vendors, contractors, and service providers who perform services on our behalf, including payment processors, shipping providers, analytics providers, and customer support platforms.
• •Business Partners: We may share information with our gowshala partners and suppliers to fulfill orders and manage inventory.
• •Legal Requirements: We may disclose information if required by law, court order, or government request.
• •Business Transfers: If Gouaadhar is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction.
• •Consent: We share information when you explicitly consent to such sharing.
• •Aggregate Data: We may share anonymized and aggregated data that cannot identify you personally.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and access controls. However, no method of transmission over the Internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example, we retain transaction records for accounting and tax purposes as required by Indian law. If you request deletion of your account, we will delete your personal information, except where retention is required for legal or business purposes.

• •Access and Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• •Correction: You can request correction of inaccurate or incomplete information.
• •Deletion: You can request deletion of your personal information, subject to legal and business requirements.
• •Marketing Communications: You can opt out of promotional emails by clicking the unsubscribe link or adjusting your preferences in your account settings.
• •Cookies: You can control cookie preferences through your browser settings, though this may limit certain features.
• •Do Not Track: Some browsers include a Do Not Track feature. Our Platform does not currently respond to DNT signals.

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete such information and take appropriate steps to notify the parent or guardian.

Your information may be transferred to, stored in, and processed in countries other than your country of residence, including countries that may not have the same data protection laws as your home country. By using our Platform, you consent to such transfers.

Our Platform may contain links to third-party websites, applications, and services that are not operated by Gouaadhar. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing personal information.

• •Essential Cookies: Required for basic platform functionality, authentication, and security.
• •Analytical Cookies: Help us understand how users interact with our Platform to improve functionality.
• •Marketing Cookies: Enable personalized advertising and marketing efforts across our Platform and partner sites.
• •Preference Cookies: Remember your settings and preferences to enhance user experience.

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our privacy practices, please contact us at: Gouaadhar Plot no 118, Kavuri Hills Phase 1, Madhapur, Hyderabad Email: info@gousamhitha.com Phone: +91 9908003289

This Privacy Policy is governed by the laws of India, specifically the state of Telangana (Hyderabad judiciary). Any disputes arising from this Privacy Policy or our privacy practices shall be subject to the exclusive jurisdiction of the courts in Hyderabad, India. You consent to the jurisdiction and venue of such courts.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on our Platform and updating the "Last Updated" date. Your continued use of the Platform following such notification constitutes your acceptance of the updated Privacy Policy.