Terms of Service

Welcome to Gouaadhar ("Company," "we," "us," "our," or "Platform"). These Terms of Service ("Terms") constitute a legal agreement between you and Gouaadhar regarding your use of our website, mobile application, and related services. By accessing, browsing, or using the Platform, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you must not use the Platform.

• •License Grant: Gouaadhar grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform for personal, non-commercial purposes.
• •Permitted Activities: You may view, browse, and download materials from the Platform solely for lawful purposes and personal use.
• •Restrictions: You may not modify, reproduce, distribute, display, transmit, or create derivative works from any content on the Platform without prior written permission.
• •No Commercial Use: You may not use the Platform for commercial purposes, reselling, or competitive analysis without explicit authorization.
• •Compliance: Your use of the Platform must comply with all applicable laws and regulations.

• •Ownership: All content on the Platform, including text, graphics, images, videos, logos, and software, is the property of Gouaadhar or its licensors and is protected by copyright, trademark, and other intellectual property laws.
• •Trademarks: "Gouaadhar" and associated logos are trademarks of Gouaadhar. You may not use these trademarks without prior written consent.
• •User Content: Any content you submit to the Platform (comments, reviews, feedback) becomes the property of Gouaadhar and may be used for any purpose without compensation.
• •Limited License: You may not use, reproduce, or distribute Gouaadhar content without written permission.

When you create an account on our Platform, you agree to: - Provide accurate, current, and complete information - Maintain the confidentiality of your password and account credentials - Take responsibility for all activities under your account - Notify us immediately of any unauthorized access - Keep your account information up-to-date - Be at least 18 years of age (or meet the legal age requirement in your jurisdiction) Gouaadhar reserves the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or illegal activity.

• •Accuracy: We strive to provide accurate product descriptions, but do not warrant that all product information is error-free or complete.
• •Pricing: Prices are subject to change without notice. We reserve the right to update pricing at any time.
• •Availability: Product availability is not guaranteed. Items may sell out or become unavailable.
• •Product Claims: Health and wellness claims about our products are based on traditional practices and Vedic knowledge. Individual results may vary.
• •No Warranties: Products are sold "as-is" unless otherwise stated. Refer to our No Return Policy for warranty information.

Order Acceptance: - Placement of an order constitutes an offer to purchase products - Gouaadhar reserves the right to accept or reject any order - Orders are confirmed via email after acceptance Payment Terms: - Payment must be received before products are dispatched - We accept various payment methods (credit cards, debit cards, digital wallets, etc.) - Payment details are processed securely through encrypted connections - You are responsible for providing accurate payment information Billing: - You authorize us to charge the amount shown at checkout - Taxes and shipping are added as applicable - Refunds are processed according to our No Return Policy

• •Shipping: We ship products within India. International shipping availability is limited.
• •Delivery Timeline: Estimated delivery times are provided at checkout but are not guaranteed.
• •Risk of Loss: Risk of loss transfers to you upon delivery to the carrier or upon delivery to your specified address.
• •Delayed Delivery: Gouaadhar is not liable for delays caused by carriers, weather, customs, or other unforeseen circumstances.
• •Delivery Inspection: Inspect products upon delivery and report any damage or issues within 48 hours.
• •Shipping Address: You are responsible for providing accurate shipping addresses. Incorrect addresses may delay or prevent delivery.

Our No Return Policy applies to all purchases made through the Platform. Key provisions include: - No returns are accepted except for damaged, defective, or incorrectly delivered items - Damaged items must be reported within 48 hours of delivery - Perishable and sacred products cannot be returned under any circumstances - Once opened or used, products cannot be returned - Refunds are issued according to terms specified in our No Return Policy For detailed information, please refer to our complete No Return Policy.

• •You agree not to use the Platform to:
• •- Violate any applicable law or regulation
• •- Harass, threaten, defame, or abuse other users
• •- Post spam, unsolicited advertisements, or promotional content
• •- Engage in fraudulent, deceptive, or misleading activities
• •- Attempt to gain unauthorized access to the Platform
• •- Reverse engineer, decompile, or disassemble the Platform
• •- Upload viruses, malware, or harmful code
• •- Collect or scrape data from the Platform without authorization
• •- Impersonate another person or entity
• •- Post explicit, obscene, or inappropriate content

When you submit content (reviews, comments, feedback) to the Platform: Rights Granted: - You grant Gouaadhar a worldwide, royalty-free license to use, reproduce, distribute, and display your content - Gouaadhar may use your content for marketing, promotional, or research purposes Content Responsibility: - You are responsible for the accuracy and legality of content you submit - You represent that you own or have permission to use submitted content - You agree that submitted content does not violate third-party rights Removal: Gouaadhar reserves the right to remove or edit any user-generated content that violates these Terms or is inappropriate.

• •As-Is Basis: The Platform and all content are provided on an "as-is" and "as-available" basis without warranties.
• •No Guarantees: Gouaadhar does not warrant that the Platform will be uninterrupted, secure, or error-free.
• •Health Claims: We do not guarantee health benefits from products. Consult healthcare professionals before use.
• •Third-Party Content: We are not liable for third-party content, links, or external websites.
• •Limitation of Liability: Gouaadhar shall not be liable for indirect, incidental, consequential, or punitive damages resulting from your use of the Platform.
• •Maximum Liability: To the fullest extent permitted by law, Gouaadhar's total liability shall not exceed the amount you paid for products.

You agree to indemnify, defend, and hold harmless Gouaadhar and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: - Your use of the Platform - Your violation of these Terms - Your violation of applicable laws or regulations - Your submission of user-generated content - Your infringement of third-party rights - Any dispute between you and another user This indemnification applies regardless of the basis of the claim.

Your use of the Platform is governed by our Privacy Policy. Please review the Privacy Policy to understand our practices regarding: - Collection and use of personal information - Data security measures - Sharing of information with third parties - Your rights regarding your data - Cookies and tracking technologies By using the Platform, you consent to the collection and use of your information as described in the Privacy Policy.

• •External Links: The Platform may contain links to third-party websites and services that are not operated by Gouaadhar.
• •No Endorsement: Inclusion of links does not constitute endorsement or responsibility for third-party content.
• •Disclaimer: Gouaadhar is not responsible for the accuracy, content, or availability of external sites.
• •User Responsibility: You access third-party sites at your own risk and are subject to their terms and privacy policies.
• •No Liability: Gouaadhar shall not be liable for damages resulting from your use of external sites or services.

Modifications to Platform: - Gouaadhar reserves the right to modify, update, or discontinue the Platform or features at any time - We may perform maintenance that temporarily interrupts service - We are not liable for modifications or discontinuance Changes to Terms: - Gouaadhar may update these Terms at any time without notice - Continued use of the Platform following changes constitutes acceptance of the modified Terms - Review these Terms periodically for updates - If you disagree with changes, you must discontinue use of the Platform

Gouaadhar may terminate or suspend your access to the Platform immediately, without notice or liability, if you: - Violate these Terms or applicable laws - Engage in fraudulent, abusive, or illegal activity - Violate intellectual property rights - Harass or abuse other users - Provide false or misleading information - Refuse to comply with Platform policies Effect of Termination: - Your account will be deactivated - You lose all rights to use the Platform - Content may be deleted without recovery - Obligations you incurred remain enforceable

Governing Law: - These Terms are governed by the laws of India, specifically the state of Telangana - Any disputes are subject to the exclusive jurisdiction of courts in Hyderabad, India Dispute Resolution: 1. Contact our customer support team to attempt resolution 2. Provide detailed information about the dispute 3. Allow 30 days for investigation and response 4. If unresolved, disputes will be handled according to Indian law Arbitration: - Both parties may agree to resolve disputes through binding arbitration - Arbitration will follow Indian Arbitration and Conciliation Act, 1996

• •Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in effect.
• •Waiver: Failure to enforce any provision does not constitute a waiver of that provision or other provisions.
• •Entire Agreement: These Terms, along with the Privacy Policy and No Return Policy, constitute the entire agreement between you and Gouaadhar.
• •No Third-Party Beneficiaries: These Terms do not create rights for third parties.

For questions about these Terms of Service, please contact us: Email: info@gousamhitha.com Phone: +91 9908003289 Address: Plot no 118, Kavuri Hills Phase 1, Madhapur, Hyderabad Customer Support Hours: Monday to Friday, 10 AM - 6 PM IST Weekend Support: Saturday & Sunday, 11 AM - 5 PM IST We are committed to resolving your concerns promptly and fairly.